Privacy Policy
Effective Date: 26-09-2025
CMI Machines Pvt. Ltd. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with our website, services, and communication channels.
1. Information We Collect
We may collect the following types of information when you use our website or services:
Personal Information: Name, email address, phone number, company details, billing/shipping address, and other details you provide voluntarily (e.g., contact forms, inquiries, or registrations).
Usage Data: IP address, browser type, device information, pages visited, time spent, and other analytics automatically collected through cookies and tracking technologies.
Transactional Information: Records of machinery inquiries, purchases, service requests, or customer support communications.
2. How We Use Your Information
We use the collected information to:
Provide, operate, and improve our products and services.
Respond to your inquiries, requests, and orders.
Process transactions and send billing or payment confirmations.
Send important updates, newsletters, and promotional content (if you have opted in).
Ensure compliance with legal obligations and enforce our terms.
3. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and deliver relevant content. You can control cookie preferences through your browser settings.
4. Information Sharing & Disclosure
We do not sell or rent your personal data. We may share your information only with:
Trusted Service Providers: For hosting, analytics, payment processing, logistics, or marketing support, bound by confidentiality agreements.
Legal Authorities: If required by law, regulation, or court order.
Business Transfers: In case of a merger, acquisition, or restructuring, your data may be transferred as part of the business assets.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
Access, update, or delete your personal information.
Withdraw consent for marketing communications.
Request data portability or restrict processing.
To exercise these rights, please contact us at
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such external websites.
8. Children’s Privacy
Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware of such data being collected, we will delete it promptly.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: Sales@prgroups.com